Privacy Policy

Contact / operator information

vet402 is operated by an individual proprietor. See our Legal Notice for how operator disclosure works. Privacy questions or deletion requests: kzmttkc314@gmail.com.

Data we collect

• Account email address
• API usage logs (agent IDs, wallet addresses queried, scores returned)
• Customer whitelist/blacklist entries you configure
• Billing metadata via Stripe (we do not store card numbers)

Wallet addresses

Wallet addresses are public blockchain identifiers. We treat them as pseudonymous data and do not intentionally collect direct personal identifiers beyond your email.

Retention

Query logs are retained per your plan (90 days Free, 1 year Pro+). You may request deletion of your account by contacting support.

Third parties

We use infrastructure providers (hosting, database, RPC, Stripe) to operate the service. Data is processed according to their respective policies.

We use Plausible Analytics for aggregate traffic statistics. Plausible is cookieless, sets no persistent identifier, and does not collect personal data or track visitors across sites.

Where your data is stored

vet402 is hosted on Vercel, with its database on Neon — both are US-headquartered providers — and the operator administers the service from Japan. Your data is therefore stored and accessed outside your own country in most cases, and personal data originating in the EEA or UK may be transferred to and processed in third countries. We rely on our providers' standard data-processing terms, including standard contractual clauses where they apply, for those transfers. If you need the specific hosting region confirmed in writing before approving vet402 internally, ask us by email and we will tell you.

Your rights over your data

Depending on where you are, you may have the right to access the personal data we hold about you, to have it corrected if it is wrong, to have it deleted, to object to or ask us to restrict a particular use of it, to receive it in a portable format, and to withdraw consent where we relied on consent. We do not make automated decisions with legal or similarly significant effects about you as a user of this site.

To exercise any of these, email kzmttkc314@gmail.com from the address on the account, or tell us which address it was. One person reads that inbox; we aim to acknowledge within 5 business days (Japan time) and to complete the request within 30 days. There is no charge. We will say no only where the law lets us — for example where we must keep billing records for tax purposes — and we will say which exception we are relying on rather than just declining. If you are unhappy with how we handled it, you can complain to your local data-protection authority.

Two things we cannot do, and would rather say plainly than leave you to discover. First, we cannot erase the blockchain: wallet addresses and their transaction history are public records on Base that we read, not records we created or control, so deleting your vet402 account does not remove anything from the chain. Second, if you believe a trust score about an address is wrong — which is a different problem from a privacy request — the route for that is in section 8 of the Terms: it is free, needs no account, and works whether or not you are a customer.